A credit risk and decision analytics provider, serving five of the region's largest banks.
What was wrong
Banks describe what they want in their own language. Engineers build from written specifications. Projects die in the gap between those two things.
What we found
Almost every fault traced back to a sentence that meant two things. Not to the code, and not to the model.
What we built
- The specifications, written so one reading was possible
- Test plans that proved the build matched them
- The fault trail, so a live issue could be traced back and fixed
What changed
Manual processing dropped by 85%. Decisions came back 15% faster. Faults got traced instead of argued about.
What they own now
The banks run it. The documents are theirs, and so are the systems built from them.