A global manufacturer with a head office in Switzerland. Five departments running projects five different ways.
What was wrong
Nobody could see the whole picture. Every status question meant a meeting, and every meeting produced a slide instead of an answer.
What we found
The reporting was not the problem. The problem was that five teams kept five versions of the truth, and reconciling them was somebody's full time job.
What we built
- One platform the whole group works from
- The change work to get people actually using it
- Executive reporting that builds itself
What changed
Two hundred projects became visible in one place. Delivery got three months faster, and the business measured the saving at S$380,000 a year (CHF 244,000).
What they own now
Everything. It was built inside the business, not sold to it. It is still running today, long after the person who built it left.